A Scholarly Examination of Zoom Fatigue: A Systematic Review
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Date
2024
Authors
Onoigboria, Destiny
Journal Title
Journal ISSN
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Publisher
Mount Saint Vincent University
Abstract
This systematic review focused on the nature, prevalence, contributing factors and mitigating strategies of Zoom fatigue. The study reviewed 42 research articles identified from the peerreviewed literature published between 2020-2024. In the current study, Nadler’s third skins theory and Latour’s Actor-Network Theory were used as the theoretical lens. The results indicate that Zoom fatigue is a construct with cognitive, physical, and social-psychological plight. Some of the main areas are; staring, self-observation, lack of motion and abnormal social signals. The findings reveal variations of the disorder affect more women than men and persons with previous anxiety or stress related disorders. Measures for reduction are development of structured breaks, provision for ‘no camera’ option, toggling between synchronous and asynchronous communication.
The work shows that Zoom fatigue is a multifaceted phenomenon that relates to human psyche and cognitive activity; technologies and interfaces; as well as organisational and managerial institutions. All of these have important implications for remote work policies and design of video conferencing platforms. The research affirms and prescribes a multi-level response to the problem of Zoom fatigue that entails technology solutions, policy changes, and personal adaptations. More future longitudinal researches are necessary to evaluate the effectiveness of these interferences in the long term, as well as in different circumstances and with people.